Read Our Privacy Policy

MAS Foods International, LLC (“MASFI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, purchase products, create an account, subscribe to communications, or otherwise interact with our services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following categories of information.

Personal Information you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information
  • Customer support communications

Order and account information about your purchases and account activity, including:

  • Order history
  • Subscription details
  • Product preferences
  • Customer service inquiries

User Submitted Content you voluntarily submit, including:

  • Reviews
  • Testimonials
  • Photos
  • Videos
  • Recipes
  • Survey responses
  • Promotional submissions

Technical and Website Usage Information collected automatically when you use our website, including:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Pages visited
  • Website activity
  • Referral sources
  • Date and time of access

 

Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Measure advertising performance
  • Personalize website experiences
  • Support marketing and retargeting campaigns

How We Use Information

We may use collected information to:

  • Process and fulfill orders
  • Manage subscriptions and accounts
  • Provide customer support
  • Improve our products and services
  • Send transactional communications
  • Send marketing and promotional communications
  • Conduct surveys, promotions, and contests
  • Personalize user experiences
  • Analyze website usage and trends
  • Detect fraud or unauthorized activity
  • Comply with legal obligations

If you voluntarily submit reviews, testimonials, photos, or other promotional content to MASFI, we may request permission to use that content in marketing, advertising, or promotional materials.

 

How We Share Information

We do not sell personal information for monetary compensation.

We may share information with:

  • Payment processors
  • Shipping and fulfillment providers
  • Technology service providers
  • Marketing and analytics providers
  • Advertising partners
  • Customer support providers
  • Government agencies or legal authorities when required by law

We may also disclose information when necessary to:

  • Protect our legal rights
  • Prevent fraud or misuse
  • Enforce our policies
  • Protect the safety and security of customers and users

We may share aggregated or deidentified information that does not identify individuals.

Marketing Communications

By creating an account, placing an order, subscribing to our newsletter, or otherwise interacting with MASFI, you may receive:

  • Order confirmations
  • Shipping updates
  • Customer support communications
  • Marketing emails
  • Promotional offers
  • Product announcements

 

Opt-Out Options

You may opt out of receiving marketing or promotional emails from MASFI at any time by clicking the unsubscribe link included in our emails or by contacting us at optout@masfi.com.

Please note that even if you opt out of marketing communications, we may still send transactional or service-related communications related to your orders, subscriptions, account activity, or customer support requests.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or social media platforms that are not controlled by MASFI.

We are not responsible for the privacy practices or content of third-party websites or services. We encourage you to review their privacy policies before providing personal information.

Digital Advertising and Analytics

We may work with advertising networks, analytics providers, and social media platforms that collect information about your interactions with our website and other online services over time.

These technologies may be used to:

  • Deliver targeted advertising
  • Measure advertising effectiveness
  • Analyze user behavior
  • Improve marketing campaigns

Depending on your browser and device settings, you may be able to limit certain tracking or advertising activities.

Data Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill business purposes
  • Process transactions
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

State Privacy Rights

Certain U.S. states may provide residents with specific privacy rights regarding personal information.

Depending on your state of residence, you may have the right to:

  • Request access to personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request information about data sharing practices
  • Opt-out of certain targeted advertising activities
  • Appeal decisions on privacy requests

To submit a privacy-related request, please contact us at: support@masfi.com

We may take reasonable steps to verify your identity before processing privacy-related requests.

Children’s Privacy

Our website is not directed to children under the age of 18, and we do not knowingly collect personal information from children.

If you believe a child has submitted personal information to us, please contact us at support@masfi.com so we can remove the information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised date.

Your continued use of the website after changes become effective constitutes acceptance of the revised Privacy Policy.

 

Contact Information

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

MAS Foods International, LLC
P.O. Box 2886
Montgomery Village, MD 20886

Email: support@masfi.com